Question 1

Is EdoMatch secure?

Accepted Answer

Yes, all data is stored securely and protected in accordance with current privacy standards. You can read our privacy policy here. https://edomatch.com/privacy-policy

Question 2

What is EdoMatch ?

Accepted Answer

EdoMatch is an innovative recruitment platform designed to efficiently connect companies and job seekers. Powered by advanced artificial intelligence, EdoMatch simplifies the recruitment process by providing shortlists of highly qualified candidates.

Question 3

Who are the EdoMatch directors?

Accepted Answer

EdoMatch is run by three long-time friends who have worked together to set up businesses in the Netherlands and Togo. Roman is CEO of the company, with Jelle as Technical Director and Tim as Sales and Marketing Director.

Question 4

What types of assessments does EdoMatch provide ?

Accepted Answer

EdoMatch offers over 2,000 ready-to-use test templates covering more than 5,000 job roles. These include: Role-specific skills tests, Situational judgement tests ,Software skills and coding tests, Cognitive ability tests, Psychometric tests, Typing, programming, and language proficiency tests.

Question 5

Can EdoMatch assess soft skills?

Accepted Answer

Yes! EdoMatch evaluates soft skills through video and audio interviews, allowing you to gain deeper insights into a candidate’s communication and interpersonal abilities beyond their resume.

Question 6

What is a chat simulation in EdoMatch?

Accepted Answer

Chat simulations test a candidate’s real-world communication skills by simulating live conversations. This helps assess how candidates handle interactive situations, such as customer service or team collaboration.

Question 7

How does EdoMatch improve the recruitment process?

Accepted Answer

Increases recruiter efficiency by up to 6 times Achieves 94% candidate satisfaction Reduces time to hire by 55%

Question 8

How secure is EdoMatch?

Accepted Answer

EdoMatch is built with enterprise-grade security, including advanced proctoring features, role-based permissions, and Single Sign-On (SAML SSO) to protect your data and ensure test integrity.

Question 9

How do I download the EDOMATCH app?

Accepted Answer

To download the EDOMATCH app: On Android (Samsung, Tecno, Infinix, etc.), open the Play Store, type EDOMATCH in the search bar and press ‘Install’. On iOS (iPhone), open the App Store, search for EDOMATCH and click ‘Install’. The app is completely free.

Question 10

How do I register on the app?

Accepted Answer

Once you have downloaded the app, open it. Click on ‘Register’. Fill in the following fields: surname, first name, email address, password. Press ‘Next’. Choose the type of account: Talent, Student or Company.

Question 11

I can't see the recommendations

Accepted Answer

If you can't see the recommendations: Close and reopen the app. If the problem persists, uninstall and reinstall the app. As a last resort, contact support via the app or by email.

Question 12

How can EdoMatch improve my team's productivity ?

Accepted Answer

EdoMatch improves HR productivity with artificial intelligence-based CV sorting, reducing recruitment time and providing a shortlist of the best talent. Match percentages indicate the probability of successful recruitment, reducing turnover and increasing team productivity.

Question 13

How does EdoMatch adapt its AI according to the sectors of activity?

Accepted Answer

EdoMatch's AI analyzes the specificities of each sector (keywords, skills, experience levels) to suggest truly relevant candidates and improve the quality of recruitment.

Question 14

How is billing handled: monthly or annually?

Accepted Answer

We also offer an unlimited 3-month offer at 1,250,000 F, including unlimited posting of offers, access to CVs, targeted tests and psychometric tests.

Question 15

Is EdoMatch relevant for small businesses or startups ?

Accepted Answer

Absolutely. Whether you're a growing startup or a large enterprise, EdoMatch helps you target talent that's suited to your industry and maturity level.

Question 16

Does EdoMatch allow you to recruit internationally in all sectors?

Accepted Answer

Yes. The platform can be used for local or international recruitment, in various sectors depending on your needs.

Question 17

Est-ce que les métiers manuels ou artisanaux sont également pris en compte ?

Accepted Answer

Yes. EdoMatch isn't limited to "office" jobs. Sectors like catering, logistics, manufacturing, and construction can also benefit from intelligent AI recruitment.

Question 18

Is the platform suitable for the public sector?

Accepted Answer

Yes. EdoMatch has already worked with government institutions in education. The solution is fully adapted to the needs of the public sector.

Question 19

Can I change or update my subscription ?

Accepted Answer

Yes. You can update and change them all the time

Question 20

Can I filter the profiles by industry on the platform?

Accepted Answer

Yes. EdoMatch offers advanced filters to search for profiles by sector, skill level, experience and other specific criteria.

Question 21

Can I use EdoMatch to recruit in a specialized sector like defense or cybersecurity?

Accepted Answer

Yes. EdoMatch has already collaborated with structures such as Cyber Defense Africa and adapts to technical or sensitive profiles thanks to its advanced matching and filtering algorithms.

Question 22

What payment methods are accepted by EdoMatch?

Accepted Answer

We accept: Credit card (secure online payment) - Mobile Money - PayPal - Physical payment (cash)

Question 23

Is there a free trial to test the platform before paying?

Accepted Answer

Yes. Upon registration, you receive 200 free credits allowing you to create and publish your first offers.

Question 24

What are the different pricing plans offered by EdoMatch ?

Accepted Answer

EdoMatch tailors its offerings according to the size of the company and the level of service sought. For SMEs: 18 750 F 500 credits to perform actions on the application. Presentation of the offer to the best talents, selection and recommendation of profiles. Urgent recruitment option: delay of 1 to 2 days for 100,000 F. From 60,000 F Publication of the offer by EdoMatch, management of exchanges with candidates and submission of a short-list of 3 to 5 profiles accompanied by their resume. For Large Companies: From 150,000 F per recommended profile Access to the Customer Success Manager, targeted distribution of offers, publication on social networks (marketing).

Question 25

How is the Matching score of a candidate calculated?

Accepted Answer

The score is a real-time analysis of the correspondence between your offer and the talent profile. Our AI evaluates technical skills (Hard Skills), the semantic proximity of past experiences and the potential for evolution in relation to job requirements.

Question 26

Does a score of 95% guarantee successful hiring?

Accepted Answer

The score indicates an exceptional technical and structural compatibility according to the generated offer. It saves you time on sorting, but the human step (interview and 'Soft Skills') remains essential to validate the final cultural fit.

Question 27

What is the difference between "Talent Pool" and "EdoMatch Talents"?

Accepted Answer

The Talent Pool is your private database containing the CVs you have imported. EdoMatch Talents is our exclusive global base for Business plans, allowing you to discover qualified profiles outside of your current network.

Question 28

Why can’t I message a candidate immediately?

Accepted Answer

To ensure quality recruitment, the discussion only activates after a match. This requires a reciprocal interest action: you must validate the profile, and the candidate must apply or mark their interest in return.

Question 29

Are my CVs imported into "Files" visible to other companies?

Accepted Answer

Absolutely not. Your storage space (up to 1024 GB) is strictly private and secure. The talents you import are only analyzed for your own recruitment needs.

Question 30

Can I import files of any format into my database?

Accepted Answer

Our import tool accepts CSV, XLSX, PDF and DOCX formats. Once imported, the AI automatically scans the content to make the profile "matchable" with your active offers.

Question 31

How can I invite my team to collaborate on an offer?

Accepted Answer

From your setting, you can send invitations to your collaborators. They will then be able to consult the pipeline, annotate profiles and participate in the selection process.

Question 32

Can I manage the recruitment of several subsidiaries with a single account?

Accepted Answer

Yes, EdoMatch Business allows to add and switch between different company profiles under the same interface, while keeping the application flows separate.

Question 33

Are video interviews managed directly on the platform?

Accepted Answer

Yes. Once the match has been established, you can schedule interviews and integrate Google Meet links or location links directly via the interface.

Question 34

Who can delete a guest member on my Business space?

Accepted Answer

Only the Primary Administrator (Owner) has the rights to invite or delete collaborators. This ensures full control over access to sensitive data from your recruitment.

Question 35

Is there a specific payment method in Ivory Coast?

Accepted Answer

In Ivory Coast, you have the possibility to use the Visa Orange Money card to make your payments.

Question 36

What is a match?

Accepted Answer

A match occurs when you apply for or like a job offer, and the company likes your profile in return. These two actions create a match, which increases your chances of getting an interview or a quick response.

Question 37

How do I create a Talent account?

Accepted Answer

After registering, select the ‘Talent’ option and click ‘Continue’. The application will ask you to upload your CV. The AI will analyse your CV to automatically fill in your profile. You must then check that all the information is correct. Complete any empty sections if necessary and click on Validate. Remember to return to your profile to double-check and confirm the data.

Question 38

How do I send my information to the company after a match?

Accepted Answer

You do not need to send your CV or cover letter manually. All the information is available in your profile. The company can access it directly. It may also ask you for additional documents or information.

Question 39

As soon as I open the app, I see offers with percentages next to them. What are they?

Accepted Answer

Offers displayed with a percentage next to them are personalised recommendations. EDOMATCH's AI analyses your profile and suggests offers that match your profile. The higher the percentage, the more the offer is suited to your profile. You can apply directly or search for other offers manually.

Question 40

How do I know if I have a match or a message from a company?

Accepted Answer

The app sends you a notification for every action: match, message, invitation, or update. We recommend enabling notifications or checking the app regularly.

Question 41

How do I search for job offers on the platform?

Accepted Answer

Use the search bar on the home page. Enter the name of the company or the job title you are looking for. Several job offers may have the same title.

Question 42

How to apply for a job offer?

Accepted Answer

Click on the offer that interests you. Press ‘Apply’. A message will tell you the number of applicants and your chances of success compared to the others. The action is then confirmed.

Question 43

I have finished creating my Talent account, but my score is low. Why?

Accepted Answer

If your completeness score is low, it may be because: The AI was unable to extract all the information from your CV. Some sections of the profile have not been filled in or are incomplete. What to do: Go back to the application and check all the data. Complete the missing sections (education, experience, skills, etc.). Only fill in what you have actually done. The application offers internships and training courses to help you improve your profile and increase your score.

Question 44

Is the video presentation important? Is it mandatory?

Accepted Answer

The video presentation is a short video introduction of yourself. It is not mandatory, but strongly recommended. It allows you to show your personality, assess your language or expression level, and put a face to your profile. You can record yourself directly from the app or import a pre-recorded video. Tips: Stand in a quiet, well-lit place. Wear appropriate clothing. Use your phone's camera. Maximum length: 30 seconds. Pay attention to your diction and body language. Avoid filters or visual distractions. A good video can make all the difference and attract the attention of recruiters.

Question 45

What should I put in my bio?

Accepted Answer

Your bio is a short written introduction about who you are. It is the first thing recruiters see. It should be clear, concise and professional. Example: Recent computer science graduate, passionate about web development, looking for an internship to strengthen my technical skills. A good bio helps you make a good impression right from the start.

Question 46

Which part of the application is the most important to fill out?

Accepted Answer

All sections are important. It is essential to fill out each part correctly and carefully: experience, education, skills, preferences, personal information. A complete profile increases your chances of matching with offers.

Question 47

Why can't I apply for a job?

Accepted Answer

To apply for a job, you must have a sufficient match score. The completeness score indicates how complete your profile is. The match score assesses the compatibility between your profile and the job. If your matching score is too low, you will not be able to apply. This means that you do not meet enough of the criteria defined by the company, or that the company requires a higher minimum score than yours. Continue to enrich your profile to increase your chances.

Question 48

What is EdoMatch Premium?

Accepted Answer

EdoMatch Premium is a paid annual subscription (8000 FCFA) that allows job seekers to verify their identity and get key advantages to stand out, such as priority in search results and access to detailed analysis of offers.

Question 49

How do I sign up for EdoMatch Premium?

Accepted Answer

If you are already registered on the platform as a job seeker, you will find a black card titled "Try EdoMatch Premium" on your Home screen. Click on it to see the details of the offer and subscribe. If you are not yet registered, you must first create an account as a job seeker.

Question 50

What is the cost of the Premium subscription?

Accepted Answer

The Premium plan is offered at a price of 8000 FCFA per year.

Question 51

What does the "Verification Badge" mean and how long does it take to get it?

Accepted Answer

The Verification Badge certifies your identity for 1 year, increasing your reliability with recruiters. The verification process takes between 24 and 72 hours after subscription.

Question 52

What are the main advantages of having a verified identity?

Accepted Answer

Once verified, you benefit from increased reliability with recruiters and wear a verified badge on your profile, which gives you a competitive advantage.

Question 53

What does the Premium subscription include in terms of application?

Accepted Answer

Premium subscription gives you access to unlimited applications on all available offers.

Question 54

What is the detailed job analysis?

Accepted Answer

It is a premium feature that provides you with in-depth analyses on job offers, helping you to better target your applications and understand your chances of success while helping you improve your skills for the offer facing you.

Question 55

What are the features offered free for 3 months?

Accepted Answer

By subscribing to the annual plan, you receive free for three months features worth 5000 FCFA: Priority in search results, Access to exclusive job offers, and Direct messaging with recruiters.

Question 56

What does 'Priority in search results' mean?

Accepted Answer

This means that your profile will be displayed before the other non-Premium candidates to recruiters, increasing your chances of being spotted.

Question 57

What payment methods are accepted for the Premium subscription in Togo?

Accepted Answer

You can pay by credit card or via various mobile money services: Flooz, Mixx by Yass, or Coris Money. Payment at the agency is also possible.

Question 58

What payment methods are available specifically in Benin?

Accepted Answer

In Benin, you can pay by credit card or by Mobile Money via MTN Mobile Money (MoMo) or Moov Money.

Question 59

Where can I find the full details of the Premium plan before paying?

Accepted Answer

When you click on the "Try EdoMatch Premium" card on the Home screen, the app will direct you to a screen that explains in detail the plan, its features and its validities. It is strongly advised to read them before confirming the purchase.

Question 60

What payment methods does EdoMatch accept?

Accepted Answer

We accept: • Credit card (secure online payment) • Mobile Money • PayPal • Physical payment (cash)

Question 61

Can I change or update my subscription?

Accepted Answer

Yes. You can modify, update, or upgrade your plan at any time according to your needs.

Question 62

How is billing handled : monthly or annually?

Accepted Answer

We offer an unlimited 3-month package for 1,250,000 F, including unlimited job postings, access to CVs, targeted tests, psychometric tests...

Question 63

Is there a free trial to test the platform before paying?

Accepted Answer

Yes. When you register, you will receive 200 free credits allowing you to create and publish your first offers.

Question 64

What are the different pricing plans offered by EdoMatch?

Accepted Answer

EdoMatch tailors its offers to the size of the company and the level of service required. For small and medium-sized enterprises: 18,750 F → 500 credits to perform actions on the application. Present the offer to the best talent, and select and recommend profiles. Urgent recruitment option: 1 to 2 days turnaround time for 100,000 F. From 60,000 F → Publication of the offer by EdoMatch, management of exchanges with candidates and delivery of a shortlist of 3 to 5 profiles accompanied by their CVs. For large companies: From £150,000 per recommended profile → Access to a Customer Success Manager, targeted distribution of offers, publication on social media (marketing). Translated with DeepL.com (free version)

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